Last Updated: May 12, 2026
Ordering & Shipping
Q: Do you offer free shipping?
A: Yes. Free standard shipping on every order shipped within the contiguous United States. No minimum purchase required.
Q: Where do you ship?
A: Only to the contiguous U.S. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or any international addresses.
Q: How long does delivery take?
A: Processing takes 1–3 business days. Delivery after dispatch takes 3–5 business days. Total estimated time: 4–8 business days.
Q: Can I track my order?
A: Yes. You will receive a tracking link by email once your order ships.
Q: Which payment methods do you accept?
A: Visa, MasterCard (credit and debit), and PayPal. We do not accept Amex, Discover, cash, checks, or money orders.
Returns & Refunds
Q: What is your return policy?
A: You have 30 calendar days from delivery to return any unused item in original packaging, for any reason. Return shipping is free.
Q: How do I return an item?
A: Email info@papersource.click with your order number. We will send you a prepaid return label and instructions.
Q: Do I pay for return shipping?
A: No. Return shipping is free, and there are no restocking fees.
Q: How long does a refund take?
A: We process refunds within 1–2 business days after receiving the return. After that, your bank may take 7–10 business days (PayPal 3–5 days).
Q: What if I receive a defective or wrong product?
A: Contact us immediately at info@papersource.click. We will prioritize your return and cover all shipping costs.
Product & Quality
Q: What kind of products do you sell?
A: High‑quality paper products and stationery for personal, professional, and creative use.
Q: Is there a guarantee?
A: Yes. If you are not satisfied, use our 30‑day return policy.
Customer Support
Q: How can I contact customer support?
A: Email info@papersource.click, call +1 (850)-712-1888, or write to 11133 FL-20, Bristol, FL 32321.
Q: What are your support hours?
A: Monday–Friday, 9:00 AM – 6:00 PM ET. Closed weekends and U.S. public holidays.
Q: How quickly do you respond?
A: Within 1–2 business days for emails. Phone calls are answered during business hours.